345wln Privacy Policy for Pakistan Players

01. About This Policy

This Privacy Policy applies to all services offered through the 345wln platform at 345wln.pro. It covers personal data collected when you browse the site, register an account, make deposits or withdrawals, play games, place sports bets, contact support or interact with any other feature of the platform.

This policy is intended for Pakistan players and is written in plain English so that anyone using the platform can understand how their information is handled. Where we refer to "personal data" or "personal information", we mean any information that can be used to identify you directly or indirectly — such as your name, mobile number, email address, payment account details or device identifiers.

This Privacy Policy should be read alongside the Terms and Conditions, which are published separately on this site and form part of the overall agreement between you and 345wln.

02. Information We Collect

345wln collects personal information in several ways — directly from you when you register or contact us, automatically as you use the platform, and from third parties involved in payment processing and identity verification. Below is a breakdown of the categories of data collected.

Information you provide directly:

• Full legal name and date of birth — required for account registration and age verification.
• Email address and mobile number — used for account access, communications and OTP verification.
• Identity documents — such as a CNIC or other government-issued ID — submitted during the account verification process before your first withdrawal.
• Payment account details — your JazzCash number, Easypaisa wallet, Raast ID or bank account details used for deposits and withdrawals in PKR.
• Support communications — messages, queries and any attachments you send to the 345wln support team.

Information collected automatically:

• Device information — browser type, operating system, screen resolution and device model.
• IP address and approximate location derived from it.
• Session data — pages visited, time spent on each page, links clicked and features used during your session.
• Cookie data and similar tracking technologies — described in detail in Section 7.
• Transaction history — deposits, withdrawals, bets placed and game activity associated with your account.

03. How We Use Your Data

The personal information collected by 345wln is used only for specific, legitimate purposes. We do not use your data in ways that would surprise you or that go beyond what is needed to run the platform properly.

If you have opted in to receive promotional messages — for example, notifications about cricket season bonuses, PSL offers or new game releases — you can opt out at any time by contacting support or updating your communication preferences within your account settings.

04. Legal Basis for Processing

345wln processes your personal data on the following grounds:

• Contract performance: Processing your registration, deposits, withdrawals and account activity is necessary to fulfil the service agreement between you and 345wln.
• Legitimate interests: Fraud detection, platform security, responsible gaming monitoring and improving our services are carried out on the basis of legitimate business interests, balanced against your privacy rights.
• Consent: Sending marketing communications and placing non-essential cookies are based on your consent, which you can withdraw at any time.
• Legal obligation: Identity verification and anti-money laundering checks are carried out where required to comply with applicable obligations.

05. Sharing Your Data

345wln does not sell your personal data. We do not share it with third-party advertisers or data brokers. Data is only shared in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and bank partners receive the minimum data required to process your transactions. These partners operate under their own privacy terms and are not permitted to use your data for any other purpose.
• Identity verification providers: When you submit documents for account verification, they may be processed by a trusted third-party verification service. These providers are bound by strict confidentiality obligations.
• Game software providers: Games available on the 345wln platform are supplied by third-party providers. Basic session identifiers may be passed to these providers to enable gameplay. They do not receive your full account or payment details.
• Security and fraud prevention partners: Anonymised or aggregated session and device data may be shared with security partners to detect and prevent fraudulent activity on the platform.
• Legal requirements: If required by law or a valid legal process, 345wln may disclose personal data to the appropriate authorities. We will notify you where legally permitted to do so.

06. Payment Data

All financial transactions on 345wln are processed in PKR. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast or bank transfer, the payment details you provide are used solely to process that specific transaction.

345wln does not store full payment credentials on its own servers. Payment processing is handled by the relevant payment provider. The transaction reference, amount, date and method are stored on the 345wln side as part of your account transaction history, which is retained for accounting and dispute resolution purposes.

If a chargeback or payment dispute arises, 345wln may share transaction records with the relevant payment provider to resolve the matter. Attempted chargebacks without prior contact with 345wln support may be treated as a terms violation under the Terms and Conditions.

07. Cookies and Tracking Technologies

The 345wln website uses cookies — small text files stored on your device — and similar technologies to make the platform work properly and to improve your experience. Here is how they are used:

• Essential cookies: These are required for the platform to function. They keep you logged in during a session, remember your language preference and maintain the security of your session. These cannot be disabled without affecting platform functionality.
• Performance cookies: These collect anonymised data about how pages are used — such as which sections are visited most frequently — so that we can identify areas for improvement. No personally identifiable information is collected through these cookies.
• Preference cookies: These remember choices you have made — such as display preferences or the last game category you browsed — so the platform feels familiar each time you return.

345wln does not use cookies to track your activity on other websites or to build profiles for advertising purposes. You can manage cookie preferences through your browser settings. Disabling essential cookies may impact your ability to log in and use the platform normally.

08. Data Retention

345wln retains personal data only for as long as it is needed for the purposes for which it was collected, or as required to meet legal and compliance obligations. The general retention schedule is as follows:

• Active account data: Retained for the duration of your account and for a period after account closure to allow for dispute resolution and compliance checks.
• Transaction records: Deposit and withdrawal records are retained for a minimum of five years from the date of the transaction for accounting and audit purposes.
• Identity verification documents: Retained for the period required by applicable verification and compliance obligations, after which they are securely deleted.
• Support communications: Retained for up to two years from the date of the last interaction, unless a longer period is needed to resolve an ongoing dispute.
• Inactive accounts: Accounts with no login activity for an extended period will be flagged as dormant. You will be contacted before any data deletion action is taken.

When data is no longer required, it is either permanently deleted or anonymised so that it can no longer be linked back to you.

09. Data Security

Protecting your personal information is a priority for 345wln. We use a combination of technical and organisational measures to keep your data safe:

• Data transmitted between your device and the 345wln platform is encrypted using TLS (Transport Layer Security).
• Personal data stored on our systems is protected using encryption and access controls.
• Access to player data is restricted to staff and service partners who need it to carry out their role, and only to the extent necessary.
• Internal systems are monitored for unusual activity and potential security incidents.
• Staff who handle personal data are subject to confidentiality obligations.

While 345wln takes reasonable steps to protect your data, no platform can guarantee absolute security. You also play a part in keeping your account secure — use a strong, unique password, do not share your login credentials and log out after each session on shared devices.

10. Your Rights Over Your Data

As a player using 345wln, you have the following rights regarding the personal data we hold about you:

• Right of access: You can request a copy of the personal data 345wln holds about you.
• Right to correction: If any personal information held about you is inaccurate or out of date, you can ask us to correct it.
• Right to deletion: You can request deletion of your personal data where it is no longer needed for the purpose it was collected. Note that we may be required to retain certain data — such as transaction records — for legal or compliance reasons even after an account closure request.
• Right to restrict processing: In certain circumstances, you can ask us to limit how your data is used while a query or complaint is being resolved.
• Right to withdraw consent: Where processing is based on consent — such as receiving marketing messages — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the 345wln support team with your request. We aim to respond within a reasonable timeframe. Verification of your identity may be required before any request can be actioned to protect against unauthorised access to another person's data.

11. Children's Privacy

345wln is strictly an adult platform. No person under the age of 18 is permitted to register an account or use any part of the platform. We do not knowingly collect personal data from anyone under 18 years of age.

If we become aware that personal data has been collected from a person under 18, that account will be closed immediately and the data deleted. If you believe a minor has registered on the platform, please contact support so that the matter can be investigated and resolved promptly.

Parents and guardians are encouraged to use appropriate internet filtering tools to prevent access to online gaming platforms by minors. More information on keeping gaming within safe boundaries is available on the Responsible Gaming page.

12. Third-Party Links

The 345wln platform does not contain links to external third-party websites as part of its standard navigation. However, game providers integrated into the platform operate under their own terms of service and privacy policies. When you launch a game supplied by a third-party provider, that provider may collect session-level data in accordance with their own privacy practices.

345wln is not responsible for the privacy practices of third-party game providers. We recommend reviewing the privacy policies of any third-party services you interact with. That said, 345wln only works with established game providers and requires them to maintain appropriate data protection standards as a condition of their integration on the platform.

13. Changes to This Privacy Policy

345wln reviews this Privacy Policy periodically and may update it to reflect changes in platform features, data practices or applicable requirements. When material changes are made, the effective date at the top of this page will be updated and, where appropriate, registered players will be notified via email or an on-platform notification.

We encourage you to revisit this page from time to time to stay informed about how your data is being handled. Continued use of the 345wln platform following any update to this policy constitutes your acknowledgement of the revised version. If you do not agree with any change, you should contact support to discuss your options, including account closure.

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights or want to report a privacy concern, please get in touch with the 345wln support team. We take all privacy-related queries seriously and aim to respond promptly.

Email: [email protected]

Please include your registered account email address and a clear description of your query so that our team can assist you as efficiently as possible. For data access or deletion requests, identity verification will be required before the request can be processed.

You can also find additional information on account management and platform policies on the FAQ page or by reviewing the Terms and Conditions.